Call the Yorkshire Water contact number to get connected to the Yorkshire Water customer service team about your water supply.
Yorkshire Water Contact Number:
0870 280 2380
Yorkshire Water treats and supplies water to homes and businesses in the Yorkshire area. If you would like to get in touch with this company, Yorkshire Water contact number 0870 280 2380 can be used to connect. The company was founded in 1973 and was privatised according to the terms of the Water Act 1989. Regulation is also in place, in accordance with the Water Industry Act 1991. Today, the company employs approximately 2,500 people and is floated on the London Stock Exchange.
Yorkshire Water Contact Information for Customer Service
The customer service department can be reached via several different methods. Phone support, which is typically the most popular method, can be reached by calling 0870 280 2380. Phone support is available at any hour, seven days a week. The same applies for the phone lines for emergency reporting. Email is an option that can be accessed by filling out and submitted the form that is provided on the company website. Live chat is also accessible from the website between the hours of 8am and 8pm. The company can be found on social media, and does offer help via Twitter. If you would like to submit a question or comment, it can be Tweeted to @YWHelp.
Yorkshire Water Number for Account Help
Yorkshire Water customer services can help you with any matter related to your account. This includes setting up a new account, making changes to your existing account, making payments, and more. It is possible to change your password online, and you can also request a password reset. Should you become locked out of your account, call 0870 280 2380 and ask for help. This same contact number can be used to pay your bill. Simply select the payment option when calling in. If you have questions about any of the charges on your monthly billing statement, contact a support agent and ask for an explanation. Mistakes are not out of the question, and an adjustment may be needed.
Yorkshire Water Phone Number for New Service & Moving Home
Call Yorkshire Water if you would like to set up new service or arrange to have your service transferred to a new location. Both processes can take some time, so call and speak with a representative as soon as you know that you will be moving into a home that needs water service. If moving home, you will need to provide your current address, account number, and address of the new location. If possible, read your meter before moving. This reading will help with calculating your final bill for that location. If you have questions about how to read your meter, call 0870 280 2380.
Yorkshire Water Telephone Number for Complaints
Formal complaints can be submitted by calling 0870 280 2380. The first step is to present the complaint to the customer service department to see if some type of resolution can be reached. If not, the next step is to speak with a senior manager or director who will look into the matter for you. Complaints may also be submitted via regular post. That type of communication can be mailed to:
PO Box 52
It is also possible to complain to the Consumer Council for Water Northern (CCWater) if the aforementioned steps have not brought about a resolution. This independent body works to protect consumers. The service is completely free, and does offer a voluntary alternative dispute resolution option.
Contact Yorkshire Water for Emergency Reporting
Service outages and leaks can be reported at any hour by calling 0870 280 2380. Other matters that should be reported right away are cloudy or dirty water. If there is a local outage in your area, an agent will let you know when you call the Yorkshire Water contact number. Service is restored as quickly as possible, but in some cases a repair person may need to visit your home. If this is the case, the agent that you speak with will let you know.