Dial the United Utilities contact number to get in touch with the United Utilities customer service team about your water supply. The United Utilities phone number can be called between 8:00am to 6:00pm, 5 days a week.
United Utilities Contact Number:
0870 280 2581
United Utilities was founded in 1995 and is currently the largest water company in the United Kingdom. United Utilities contact is as simple as dialing 0870 280 2581 and speaking with an agent. The company came to be when North West Water and NORWEB merged twenty years ago, and today, shares are publicly traded on both the London Stock Exchange and the FTSE 100. United Utilities is headquartered in Warrington, England and provides water service throughout North West England.
United Utilities Contact Number for Customer Service
Phone contact is the most popular way to contact United Utilities. If you would like to connect to the customer service department, call 0870 280 2581 from any landline or mobile phone. Email contact is an option that may be available for certain topics, but you will need to make use of the Help and Support area of the company website first. The company can be found on social media, where they do offer general assistance and answers to many questions. Assistance in one or more forms is available at all times, so do not hesitate to reach out if you need help.
United Utilities Helpline for Payments & Billing
Having an account will allow you to take care of many tasks, such as viewing and paying your bill. If you need account help, such as password recovery, call United Utilities. An agent can help you to get back into your account, and can also help with other account-related matters such as updating personal information, adding or removing payment methods, closing an account, and more. Security concerns can also be reported to the company, and you should let them know if you feel that your account has been accessed without your permission.
Billing errors can be reported by calling 0870 280 2581. An agent can review the charges on your billing statement, and if an error has occurred, process a refund or credit for you. There are several options available for paying your bill, including credit cards, debit cards, and more. Auto bill pay is an option, and this can be set up by using the United Utilities contact information provided here. Auto pay will process your monthly payment for you, with no action required on your behalf.
United Utilities Phone Number for Emergency Reporting
Emergencies, such as water outages, leaks, and more, can be reported 24-hours a day. Dial United Utilities contact number 0870 280 2581 to report an emergency. Low water pressure should also be reported. Plumbing services and help in the case of flooding are available. If a widespread problem is taking place on a local level, an agent will let you know and will provide an estimate for the time-frame of service restoration. If a repair appointment is needed, an agent can help set this up for you at an agreed upon date and time. If there are any costs, these will be explained to you in advance of service being performed.
Contact United Utilities for New Service & Moving Home
To set up new service or schedule the transfer of your existing service, call 0870 280 2581. An agent will tell you the exact steps needed in order to establish service with United Utilities. When moving home, be sure to call as soon as you have your new address. It can take several days for a transfer to be completed, so putting in a request as soon as possible is an excellent idea. It may be necessary to first verify that your new home can receive water service from the company, so contact United Utilities customer service to verify. Phone lines are open Monday to Friday, 8am to 6pm local time, excluding bank holidays.