Give the Littlewoods contact number a call if you would like to talk to the Littlewoods customer service team about your recent Littlewoods purchase or if you are thinking about purchasing from Littlewoods. The Littlewoods phone number accepts calls from 7am to 11pm, 7 days a week.
Littlewoods Contact Number:
0870 280 2540
Littlewoods Contact Numbers
|Existing Order Enquiries||0870 280 2540|
|New Customers||0870 280 0364|
|Credit Cards||0870 280 0287|
|Protection Insurance||0870 280 9488|
The history of Littlewoods can be traced back to 1923, when the company was in the sports betting business, but today it is known for its retail good business and website, http://www.littlewoods.com. If you need to get in touch with the customer service department for this company, Littlewoods contact number 0870 280 2540 can be used to directly connect to the main line. The company was founded by Sir John Moores, and is currently headquartered in Liverpool, Merseyside, England. Today, the Littlewoods brand is part of Shop Direct Group.
Littlewoods Contact Information for Customer Service
Live assistance is available by phone 7am to 11pm, 7 days a week. If you would like to speak with an agent during those hours, call 0870 280 2540. The company does not make it easy to send an email, but the public forums provided can be used to post questions or comments. On social media, Facebook and Twitter can both be used to connect with an agent who can answer your questions. If you would like to search for answers on your own, the ‘Help’ section of the company website does provide several topic categories of information, along with many different questions and answers about procedures, products, and services.
Littlewoods Phone Number for Products & Orders
There are thousands of products available for sale on the company website. Each comes with a photo and description, but if you need additional information, contact Littlewoods customer service. Orders can be placed from the website and several different payment methods are accepted. Phone orders are also accepted. If you would like to place an order over the phone, call 0870 280 2540.
A few of the product categories include:
- Sports & Leisure
- Home & Garden
- Gaming & DVD
- Gifts & Jewellery
- And More
Submitted orders can be tracked after they have shipped. If you notice a problem with the shipping process, or suspect that your delivery has been lost or stolen, contact the company. A replacement may be supplied once the proper information has been given. Note that all shipment information can be viewed online at any time.
Littlewoods Number for Returns
Customers have 28-days to return an item for a replacement or refund. All returns must be in the same condition as when they arrived and still have any tags attached. There are a few items that do not qualify to be returned, and an agent can tell you what these are. Prior to sending an item back to Littlewoods, call 0870 280 2540 and get approval and instructions from an agent. Collect+ is the recommended method for returning an item, and when this is used, there is no cost associated with return shipping. Delivery charges are refunded once an item has been successfully received. For more information about returns, contact Littlewoods.
Littlewoods Help for Accounts and Billing
It is not required that you create an account in order to make a purchase, but many choose to create an account to make purchasing and order tracking easier. There is no cost to create an account, and it only takes a few minutes to sign up. Customer can choose to or not to save a payment method to their account. All charges and order details will be provided on the site when you log into your account. If you would like help with creating or deleting an account, changing your username or password, or accessing your orders, call 0870 280 2540 or visit the online help area of the website.
Contact Littlewoods for Alternate Services
Littlewoods offers more than just physical goods. The company currently offers home insurance, credit cards, Moneyway loans, and financing for purchases made. Shopping accounts can also be opened if certain qualifications are met. Information about each of these additional services is available on the company website, but if you need specific information about how to apply, purchase, use, or manage any of these accounts, call the Littlewoods contact number 0870 280 2540 to speak directly with the appropriate agent. When calling the main line, you can easily transfer over to the correct department.
There are financing options available to customers who wish to make purchases and pay for them over time. These include Buy Now Pay Later, and two different options for making interest free purchases. Applications can be submitted online and approved credit may be required in order to be approved for certain types of financing. If you have questions about this, it is best to contact Littlewoods customer service.
The following financing options are currently available:
Spread the Cost Interest Free – This option allows for purchases to be paid for over a period of either 20 or 52 weeks. 20 weeks interest free credit is made available on all purchases, while 52 weeks interest free credit is only available on items that cost over £99. Payments are due every 28 days. The interest rate is 0% APR representative (annual interest rate 0% fixed). The typical credit limit provided is £750, but the actual credit limit offered will be dependent upon your credit score.
Buy Now Pay Later – Buy Now Pay Later allows customers to pay nothing for an entire year when they spend £50 or more. Customers can pay as much as they want, whenever they want, so as long as the balance is paid in full before the conclusion of the payment period. If payment needs to be extended past this time, interest will be incurred. The pay in full options include 104 (2 years) or 156 weeks (3 years), which can be selected during the checkout process. The 3-year option is only available on orders of £99 or more. Should more time be needed, customers will need to call the Littlewoods phone number to make this known.
Do note that delivery, installation, and various other Financial Services products offered by Littlewoods (such as insurance) cannot be paid for using Buy Now Pay Later. These types of charges will be placed on your next billing statement. Also note that the payment free period begins from the date that the order was placed, including pre-orders and items that are not ready for immediate delivery. Any exclusion will be made known at the point of order, prior to the purchase agreement being completed.
2 or 4 Years Interest Free – This option provides customers with the option to make purchases and pay over a period of either 104 weeks or 208 weeks, without incurring interest. There are purchase minimums that are required for this offer. On 2 years (104 weeks) the purchase amount must be £499 or more. On 4 years (208 weeks) the purchase amount must be £799 or more. Standard delivery is offered for free. The typical credit limit provided is £750, but the actual credit limit offered will be dependent upon your credit score.
Shopping Account Statements
Each Shopping Account statement will include the following:
- Your Account Number
- Minimum Payment – Minimum amount that can be paid by the due date.
- Credit Limit – Maximum amount that you can spend.
- Available to Spend – Current amount that is available to spend.
- Current Total – Amount that you have already spent.
- Payments Received – Payments and dates of payments that have already been processed.
- Returns – All items that have been returned and credited to your account.
- Total Transactions – All items purchased and returned.
- Your Payment Request – Total items that require payment at the current time.
- Due Date – Date that the minimum payment must be paid by.
- Payment Options – If direct debit is not set up, a slip is provided to pay by cheque.
Call the Littlewoods number listed here if you have any questions about your Shopping Account statement.
Littlewoods Insurance and Product Protection
Littlewoods contact is advised for those who are interested in purchasing insurance or product protection from the company. Home insurance, mobile insurance, and furniture insurance are offered. Service and replacement guarantees are also available on certain products that are sold. The following provides an overview of the available insurance and protection plans that are currently available:
Home Insurance – Cover starts at less than £40 per month for home Contents only and less than £100 for Structure and Contents. If you would like to request a free quote, call the Littlewoods contact number. It is possible to have up to £40,000 worth of cover for all of the contents of your home and up to £300,000 worth of cover for the actual structure. A no claims discount of up to 25% can be applied after a period of time. Accidental Damage and Personal Possessions cover are optionally offered.
Furniture Insurance – What is currently being offered is 3 years cover, which does include any manufacturer’s warranty for the item. Accidental damage and structural defects are covered. When possible, repairs will be completed, but if repair is not possible, you will be provided with a brand new item at no cost. If the exact item cannot be replaced, Littlewoods customer services will offer some type of alternative settlement. Normal wear and tear is not covered, and any repairs must be completed by an authorised repair company.
Mobile Phone Insurance – Phones that have been purchases from Littlewoods can be insured for a period of up to 12-months. Coverage is offered for both damage and theft. 30 days cover abroad is also provided. Repair is the first solution, and if this is not possible, then replacement. If replacement is not an option, an alternative settlement will be offered. Loss, cosmetic damage, accessories, and more are not covered. Contact Littlewoods to learn more about the exclusions to coverage.
Service Guarantee – Provides protection against mechanical or electrical breakdown for a period of up to 5 years. This period does include the manufacturer’s warranty. The number of repairs that can be completed is unlimited and a replacement will be offered if repair is not an option. In some cases, replacement may not be the exact item, but rather a comparable item. The cost of this cover can be paid in installments via a Shopping Account. Loss or damage is not covered and breakdown is also not while the item is under warranty. Repairs must be completed by an authorised repair company.
Replacement Guarantee – This provides cover up to 4 years (including the manufacturer’s warranty). Once the warranty has ended, mechanical and electrical breakdown are covered with no excess charges. Accidental damage is covered from the start and not bound to the warranty. If the item cannot be replaced, an alternative settlement will be offered. In some cases, a refurbished item replacement may be provided. The cost of cover can be spread out over payments using a Shopping Account. Normal wear and tear of misuse of the product is not covered, and neither or theft or loss. Ring the Littlewoods number as shown here to learn more.
Littlewoods Credit Cards and Loans
The Littlewoods MasterCard can be applied for online or by calling the Littlewoods contact number. When applying online, there is a chance that approval will be immediate. In order to apply, you must be 18 years of age or over, on the electoral roll, and have not declared bankruptcy in the past year. If approved, a credit limit of up to £1,500 will be issued. It is possible to select a monthly payment date that suits your needs. At this time, there is a 34.9% APR (Representative Variable), but do contact Littlewoods to learn what the current rates are.
Loans from £1,000 to £15,000 are available, with repayment periods of 1 year to 5 years. To apply, you will need to be 21-years or older, a resident of the UK, and employed or self-employed for more than 3 years with an annual household income that totals £15,000 or more. The Annual Interest Rate (fixed) is 28.78%, but this is subject to change, so do call the contact number shown here to request information on both the fixed and variable rates. Loans are offered through Moneyway, and applications will need to be submitted on the Moneyway website.